Definitions
For the purposes of this Privacy Policy:
• “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to SYNCROTECH TRADING SDN BHD.
• “Goods” refers to the items offered for sale on the Service.
• “Orders” means a request by You to purchase Goods from Us.
• “Service” refers to the SYNCROTECH TRADING SDN BHD website, accessible from https://syncrotechtrading.com/
• “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We may collect personal information that You voluntarily provide when using the Service, including but not limited to:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
We may also collect non-personal information automatically through Your use of the Service, including:
- Browser type
- Device information
- IP address
- Pages visited
- Usage activity
- Cookies and tracking technologies
How We Use Your Information
We may use the information collected for purposes including:
- Processing and fulfilling Orders
- Providing customer support
- Managing user accounts
- Improving website functionality and user experience
- Sending order confirmations and updates
- Responding to inquiries and requests
- Preventing fraudulent or unauthorized activities
- Complying with legal obligations
We may also use Your information to communicate promotions, updates, or marketing content where permitted by law.
Payment Information
Payments made through the Service may be processed by third-party payment providers. We do not store sensitive payment details such as full credit card numbers on Our servers.
All payment transactions are handled through secure payment gateways using industry-standard security measures.
Cookies and Tracking Technologies
The Service may use cookies and similar tracking technologies to improve website functionality and enhance user experience.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve performance
- Support shopping cart functionality
You may choose to disable cookies through Your browser settings, although some features of the Service may not function properly as a result.
Sharing of Information
We do not sell, rent, or trade Your personal information to third parties.
We may share information with trusted third-party service providers when necessary to:
- Process payments
- Deliver Orders
- Provide website hosting
- Support business operations
- Analyze website performance
These service providers are only permitted to use information as necessary to perform services on Our behalf.
We may also disclose information if required by law or when necessary to protect Our legal rights.
Data Security
We take reasonable administrative, technical, and physical measures to help protect Your personal information from unauthorized access, disclosure, alteration, or destruction.
While We strive to use commercially acceptable methods to safeguard information, no method of transmission or storage is completely secure, and We cannot guarantee absolute security.
Retention of Data
We may retain Your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
When information is no longer required, We may securely delete or anonymize it.
Third-Party Links
The Service may contain links to third-party websites or services that are not operated by SYNCROTECH TRADING SDN BHD.
We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage users to review the privacy policies of external sites before providing personal information.
Your Rights
Depending on applicable laws, You may have rights regarding Your personal information, including the right to:
- Access personal data
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
Requests related to personal information may be submitted through the contact information provided below.
Children’s Privacy
The Service is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
If We become aware that information from a child has been collected without appropriate consent, We will take reasonable steps to remove such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will become effective immediately upon posting on the Service. Continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
If You have any questions regarding this Privacy Policy, please contact Us:
SYNCROTECH TRADING SDN BHD
1-01-18, HARMONY VIEW, LINTANG SLIM OFF, JALAN PERAK, 11600 JELUTONG PULAU PINANG
Phone Number: 01158741224
Email: syncrotech-t@outlook.com
Website: https://syncrotechtrading.com/